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Author Topic: Dect Phones  (Read 1806 times)

Offline Simons

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Dect Phones
« on: November 20, 2015, 08:18:13 AM »
Good afternoon everyone

I'm using a Mitel 3300

This maybe a simple question but has anyone configured a homeworker to use a dect phone which can be logged into ACD groups?

Thanks
Simon
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Offline x-man

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Re: Dect Phones
« Reply #1 on: November 20, 2015, 09:13:43 AM »
Never done it but I suspect you could do it with a 5610 via a MBG. Or maybe a SIP dect over a VPN. Or even a SIP DECT over a MBG....
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Offline Simons

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Re: Dect Phones
« Reply #2 on: November 20, 2015, 10:54:55 AM »
Hi x-man

Thanks for your reply

I know the phone can connect to the system via that method but would the user be able to login to an ACD agent group?

Kind regards
Simon
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Offline x-man

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Re: Dect Phones
« Reply #3 on: November 20, 2015, 03:20:13 PM »
As far as I knowExternal Hot Desk Agents is what that is for. Go to help file and look at that.
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