Mitel 3300 Vmail to Email format

[Kingdomfire]

Hi All,

First post here as I always find the answer to my questions on this forum!

I have a question regarding the format that emails are sent from the 3300 to the SMTP relay.

We are having issues with the First_Last name format. The customers email server doesn't like the _

Emails are sent to Postfix SMTP relay and then onto a cloud based SMTP server. It gets to the server before the failure.

Is there any way to change the format to First.Last or even just First? Everything else is working bar that!

Thanks for your help in advance!

Tom

[Kingdomfire]

So, after contacting Mitel Tech it can't be done, until V7.1

Upgraded our in-house kit to V7.2 tonight and all good in the world...

Go to VM options form and then you can change to show the email address in the system options form or in the mailbox setup.

Just incase anyone else is looking for this...

[acejavelin]

Hmm... I didn't think this was what you were looking for so I didn't answer, but starting in release 7.0 this was an option in the Voicemail Options form.