Author Topic: 5624- One way dialling issue  (Read 2242 times)

Offline MitelKw

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5624- One way dialling issue
« on: September 16, 2015, 06:03:00 AM »
Hi Guys,
I have a 5624 installed on CXii Controller. I have used WinPDM to configure the phone. The phone is working fine one way( 502 to 710). But other way(710 to 520), There's no dialtone, No tone while dialing, It connects to the Other Mitel DN, but the call is dropped after 30second by the controller. Maintenance log shows this message.
"(Media Negotiation failed on call from 710 to 502 (transport or codec mismatch)"
Can somebody help, where I have gone wrong.
5624=710.

Voice Quality Statistics:
Dir. Num.   Packets Rec.   Packet Loss   Avg. Jitter (ms)   Delay (ms)   Int. Len. (sec)   Last Report   MAC Address   IP Address   Voice Port (UDP)   Signal Port (TCP)   Subnet   Far End IP Address   Far End Voice Port   Endpoint Context   Endpoint Type   CODEC
701   1678   2   0   0   34   TRUE   08:00:0f:88:8d:59   192.168.6.22   50222   6958   192.168.6.0   192.168.6.200   16418   IP Set   5324 IP   G.711 (A-Law)
   93   0   0   1   2   TRUE   08:00:0f:85:66:96   192.168.6.2   50102   0   192.168.6.0   192.168.6.200   16418   E2T   Unknown   G.711 (A-Law)


Somebody please help.


 

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