Music on Hold

[anand.s]

Hi Guys,

I have an issue here with mutiple Music on Hold Files configured on the system.

Example:
There is a Music on Hold file configured on the system for Company 1. Now Company 2 needs to be playing the Default MoH when the person calling in is put on hold.
For some reason both Company 1 and Company 2 seems to be playing the Company 1's MoH uploaded wav file and not the Default MoH.

Do I need to make this change somewhere else , like on a trunk so that it makes the change to entire 100 range number??

Cheers

[bobcheese]

are you using tennanting?

[anand.s]

Hi,

Thank you for your response.

I was using tenanting but the Default MoH was corrupt. So set it up as an Embedded file.

Thank you again for your response.

Cheers

[bobcheese]

do you have 'audio source' set to default or embedded in 'tennant assignment'?