Call Forward and Losing Original Identity

[HeidiS]

This one has been driving me nuts for sometime now.  I have Phone A with a NuPoint VM and Phone B with a NuPoint VM.  I want to call forward (or call re-route) Phone A to Phone B and have Phone B voicemail pick up.  I don't want to program Phone A as an alternate extension in Phone B because I only want it to go to Phone B vm when I forward (or re-route.)  Is this doable?

[ralph]

You're asking a lot of the VM.

But here you go:

1) Create a phantom ACD Group and Path.  Set it up to queue to group even with no agents logged in.
2) Interflow the Path after 1 second (- it must queue for 1 second - ) to your Nupoint.
3) Put the ACD path number in the nupoint as an alternative extension in Phone Bs Box.
4) Reroute Phone A to the ACD path.

Ralph