Relink Training

[ralph]

Does anyone remember seeing training on how to apply a relink patch?
Maybe that's now part of the in class training but not updates.

Is there something on line?

Ralph

[wiseguy]

That has never been part of a training. If you've received a Relink the Mitel Support engineer told you where to put the file and what to do next.
For Call Control a relink should be named relink.run and must be placed in the DB folder of the system. There can only be one! A reboot must be done to start using the relink. It might de visible after the reboot in the about software information and should always be mentioned in the telnet version.

[ralph]

Thanks, that's what I thought.
The problem came up when we were given a relink file and I asked the engineer where to put it.
He basically told my boss that I had no idea what I was doing and that was part of tech training to know what to do.
I didn't think so but then again my originally tech training was way back on version IPC 3.0.   They didn't  have "relink" abilities then and I don't ever remember seeing that training in any updates.

He finally sent us the instructions.  All is good.

Ralph

[sarond]

The problem came up when we were given a relink file and I asked the engineer where to put it.
He basically told my boss that I had no idea what I was doing and that was part of tech training to know what to do.

That's a bit harsh, if he saw what you do for others on these forums he would know that you are very capable.