« previous next »
Pages: [1]   Go Down

Author Topic: Beeping  (Read 2465 times)

Offline Mattmayn

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1069
  • Country: vi
  • Karma: +14/-0
    • View Profile
Beeping
« on: August 07, 2014, 04:57:49 PM »
I have a user complaining about two quick high pitched beeps every twenty seconds. She claims that it happens on her cordless handset, on a corded handset and on speaker. Any ideas? MCD 4.2

I checked her COS and  silient monitor is disabled, so that is ruled out. She does have a PRG which has one member absent, but that shouldn't do anything either.
Logged

Offline jrg0852

  • Sr. Member
  • ****
  • Posts: 309
  • Country: us
  • Karma: +3/-0
  • Look out for the next tech. because it may be you!
    • View Profile
Re: Beeping
« Reply #1 on: August 08, 2014, 07:58:47 AM »
We had a similar at one of our clients. Ended up being the user's smartphone too close to desk phone. Make sure this isn't the case.
Logged

Online ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Beeping
« Reply #2 on: August 08, 2014, 08:21:56 AM »
Usually when I see this it's because batteries are low either in the headset or the headset base.

Ralph
Logged

Offline Mattmayn

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1069
  • Country: vi
  • Karma: +14/-0
    • View Profile
Re: Beeping
« Reply #3 on: August 08, 2014, 08:23:53 AM »
It is a wireless handset and the battery status on the phone states that it is fully charged.

Think impairing and repairing my change anything?
Logged

Online ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Beeping
« Reply #4 on: August 08, 2014, 08:27:49 AM »
Certainly wouldn't hurt to try.  I don't think it would do much for it though.
Any chance this phone is being recorded?

Ralph
Logged

Offline Mattmayn

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1069
  • Country: vi
  • Karma: +14/-0
    • View Profile
Re: Beeping
« Reply #5 on: August 08, 2014, 08:28:30 AM »
I don't think they have anything to do that with. I'll check in a bit.
Logged

Offline Mattmayn

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1069
  • Country: vi
  • Karma: +14/-0
    • View Profile
Re: Beeping
« Reply #6 on: August 11, 2014, 09:13:21 PM »
Removing and replacing the wireless accessory module resolved this issue.
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10