Linksys spa3102 receive faxes but does not send

[sarond]

in the project there is only microwave we don't have direct analog lines all our work on UTP so we used the gateway for this
what did you mean by "Might also be worth extending the first digit timer as well also in COS; both down near the bottom."

Seems to indicate Cat5e aavailable...

Yes, true.
I think Fouadae needs to confirm.
Could also be
Mitel 3300 --> UTP --> Switch --> Microwave --> Switch --> UTP --> IP Phones and other devices??

[Fouadae]

sorry I've been travelling it is awesome how this thread turned into right now that is because of x-man and sarond thanks to you guys

the reason why is because we are using ISS instead of the 3300 controller that is why

 

[sarond]

Ahh, makes sense now.

You may also need to check dial plan on the SPA as it won't dial straight out and will wait for timeout if not set correctly.

[Fouadae]

but with my case I can make calls from fax and when I try to send fax it start signalling and it seems the signalling stage works well but when it start sending it will print that report with the error code I mentioned before

[x-man]

Did you try this....

Panasonic say....An overseas transmission error occurred. Try using the overseas mode (feature #23 on page 76)(of user manual)?

[Fouadae]

I will go to check it and try

[sarond]

Also try RTP packet sie to 0.020 if not already set (on SPA under Voice/SIP)

[Fouadae]

I tried both overseas mode and RTP size and still got the error code 43

what should I configure in the pabx can you list all configurations needed in pabx so I can startover ?

[x-man]

I'll have to leave you in the capable hands of sarond for this one. I looked at the linksys manual and there is a whole lot to get wrong on that side. Especially in the dial plan.

[Fouadae]

thank you so much for your support I am sure mr. sarond  has a lot to support with from what I see

Regards

[sarond]

There is not really a lot more I can offer as it was the issue of dialing out that I was focusing on.
If the fax connects then it's another issue besides dial plans.

Here is a doc on the SPA8000 which is essentially the same as 3102 but with more lines.
It's a bit old but still relevant.

[sarond]

Just thought of another thing.
What type of trunks do you have and how are they being delivered.
Sounds like there could be an issues at the carrier side of things, maybe they are compressing voice??

[Fouadae]

we have SIP trunk through MBG
we are able to receive faxes but not sending

[sarond]

I'm a bit out of my depth with this one,
I'll have to let others assist.

I don't use SIP trunks or MBG very often.

[x-man]

Have you got T38  fax enabled in the linksys? If yes then try it with that off, if no then try and enable it. The problem you have is that, as i see it, you have multiple servers in the line and I thiunk they are fighting each other. I do wonder if the Linksys needs to be set up to the MBG rather than the 3300 to give you in effect a separate analog line out rather than an extension on the 3300?

just a shot in the dark really.