Phone ringing while on speaker phone

[ralph]

Can I get someone to do a simple test for me?
I need verify if this problem exist in earlier software.   I don't have any avail system earlier than 6.

What I need you to do is make an outbound call from a 53XX phone on speaker and then mute the mic.
I tested by calling another tech and then had them just start counting so I had some incoming audio.
Then have someone else ring any other line on your phone. 
What I'm looking for is if the phone actually audibly rings and kills the incoming audio until it stops ringing.

I'll need to know what version of software your system is running.

Thanks
Ralph

[lundah]

Can I get someone to do a simple test for me?
I need verify if this problem exist in earlier software.   I don't have any avail system earlier than 6.

What I need you to do is make an outbound call from a 53XX phone on speaker and then mute the mic.
I tested by calling another tech and then had them just start counting so I had some incoming audio.
Then have someone else ring any other line on your phone. 
What I'm looking for is if the phone actually audibly rings and kills the incoming audio until it stops ringing.

I'll need to know what version of software your system is running.

Thanks
Ralph

5330e on MCD 4.0SP4 (10.0.4.26): I get a short ring burst, after that the key (multicall of the prime DN on key 2) just flashes. Ring burst was too short to be able to tell if it does anything with the existing call.

[ralph]

Thanks Lundah,
Any chance you can change the button to Ring Cont to test that way once?
I suspect that will keep ringing.
If the mic is active it won't.

Ralph

[lundah]

Thanks Lundah,
Any chance you can change the button to Ring Cont to test that way once?
I suspect that will keep ringing.
If the mic is active it won't.

Ralph

Yes, it operates exactly as you describe. If the multicall is "Ring Cont.", the ringing mutes out the speaker if the mic is muted. Set for "Ring", and you just get the short burst which doesn't mess with the speaker. Doesn't seem to make a difference if the 5330 set initiated the call on speakerphone or not.

[ralph]

Thanks Lundah,
I've updated my Mitel ticket.

Ralph