How to test SMTP server settings?

[petr.necas]

I need to test SMTP server settings. Is there any simple way to generate alarm on ICP via ESM? Of course I can restart the controller (which generates lots of alarms), but is there any way of generating some alarm without affecting functionality for users?

Thanks
Petr

[wobbly_head_bob]

Absolutely.

All you need to do is adjust your alarm thresholds using the  "Set Thresholds" command.  If for example if you have 10 working phones on a controller and you want to create an alarm condition simply:

Busy out a single set, "Busy extension XXXX"

"Set Thresholds lines nil 10 nil"

What this does is it tells the controller to generate a major alarm condition should 10% of your lines not work, since you busied 1 of 10, that criteria is now met. 

Any threshold will do, but I find trunks and lines are easiest to manipulate and cause little, if any, effect on the customer.

[ralph]

You may want to try "Set Thresholds lines nil 0 nil"  to tighten up your threshold.

Ralph