gmail integration with mitel 5000

[markdevoll]

I'm trying to do a forward and copy so i can get a copy of my vmails in my email box. here is what i did. i setup a gmail account and in email gateway under admin, email address and email user name i put the email address. under email smtp server i put smtp.google.com. smtp port i used 26. email system i put smtp and under gateway password i put the email address password.

in the email box i set sync level to forward and copy i put the email address i want it to go to under email address for voice messages. those are the only 2 items with out an x next to them. it isn't working. what am i missing. another question is where does the mitel 5000 get its dns information because it has to be able to look up smtp.google.com and know where to send it.

[acejavelin]

Gmail requires authentication which won't work in the embedded voicemail, plus your ports are wrong. I don't know of anyway to get the 5000 to transport emails directly via Gmail.

DNS is in the system IP settings.

[sarond]

I thought Gmail was now support in Release 6.
I've never programmed it though.

[acejavelin]

I thought Gmail was now support in Release 6.
I've never programmed it though.

News to me... I don't see any information regarding Gmail or other authenticated SMTP email setup in the release notes at all.

[sarond]

Section 15 of the External Release Notes shows this:

[acejavelin]

Section 15 of the External Release Notes shows this:

Wow, I was totally wrong and missed that completely... Yet it is referring to "Mitel 5000 Communications Platform Unified Voice Messaging E-Mail Sychronization Adminitrator Guide" and I am unable to find one for release 6.0, although I didn't search really hard yet, it's to early

[JHFC]

Make sure you have all DNS information on the 5000 filled out.

[markdevoll]

dns servers were incorrect. i changed them and it now works with gmail. I'm only using the gmail for the smtp port to send the email to the users.

[acejavelin]

Awesome! This is great news, I have been looking for this capability (and using Office 365) for a long time... Has anyone used the true unified messaging with sync to a Gmail account yet?

[markdevoll]

not me.

[hlubiak]

After you have tested the basic forward and copy. set the mail box to Enhanced Integration, account password is the password for their Gmail account, username and address for voice mail are both the full Gmail email address. and then you will also have to login to their Gmail account and enable Imap. At any time if they change the Gmail password it will have to be done in the 5000 also. just set up user accounts and show them how to web in and change it there. Hope this helps

[acejavelin]

After you have tested the basic forward and copy. set the mail box to Enhanced Integration, account password is the password for their Gmail account, username and address for voice mail are both the full Gmail email address. and then you will also have to login to their Gmail account and enable Imap. At any time if they change the Gmail password it will have to be done in the 5000 also. just set up user accounts and show them how to web in and change it there. Hope this helps

So basically, it is just using the regular old IMAP integration like every other "generic" server integration, except now it knows what ports to use?

[markyb73]

Awesome! This is great news, I have been looking for this capability (and using Office 365) for a long time... Has anyone used the true unified messaging with sync to a Gmail account yet?

I did a 5000 install yesterday with IMAP to gmail addresses, works Perfectly!

Mark.