Author Topic: 5312 Locked message  (Read 3553 times)

Offline pkriek

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5312 Locked message
« on: March 22, 2013, 03:45:50 AM »
Hi

we use hotdesking for our users. So when logged out, the phone mentions locked. Can we change that to login , or "please logon"

thanks

Patrick


Offline dutch_tuga

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Re: 5312 Locked message
« Reply #1 on: March 22, 2013, 04:48:19 AM »
It sounds like "Phone Lock" option in the Class of Service is enabled. Disabling it on the COS of the concerning phones change this.

Offline LoopyLou

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Re: 5312 Locked message
« Reply #2 on: March 22, 2013, 08:16:53 AM »
No that is the only message available.

dutch_tuga since they are hotdesking it is more likely they have the phone programmed as device only i.e doesn't use a license and can't do anything other then 911 unless you log in. 


 

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