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Author Topic: Mitel 5550 Console software  (Read 4638 times)

Offline ralph

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Mitel 5550 Console software
« on: August 12, 2011, 11:40:08 AM »
Question:   Can the latest version of 5550 console software work with older ver 9.0 of the 3300?

Of course the problem is that the customer wants to run win7 but console software support for win7 didn't come out until 4.0.

What I can't find in the Docs is will 4.0 work with 9.0 PBX.

Ralph
« Last Edit: August 12, 2011, 01:38:29 PM by ralph »
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Offline ralph

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Re: 5550 Console software
« Reply #1 on: August 12, 2011, 12:29:43 PM »
Ah!  The answer is yes!

My problem was with the firewall on the users PC.

Ralph
www.aavoicepro.com
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Offline Mitel100

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Re: 5550 Console software
« Reply #2 on: August 12, 2011, 12:58:40 PM »
I have release 4.0 5550 client working with 3300 Rel 8
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Offline ralph

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Re: 5550 Console software
« Reply #3 on: August 12, 2011, 01:37:56 PM »
I'm up now. 
I just couldn't find a doc that said 4.0 would work with ver 9.0
Would be nice to see a matrix.

Ralph
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Offline MitelAvayaNortel

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Re: Mitel 5550 Console software
« Reply #4 on: August 12, 2011, 02:38:49 PM »
Did you find that the user had to be an Administrator of the PC to make the Console software function?
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Offline ralph

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Re: Mitel 5550 Console software
« Reply #5 on: August 12, 2011, 04:39:12 PM »
We installed it as administrator but then he was able to log back in as the normal user.
Worked fine.

Ralph
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Offline Mattmayn

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Re: Mitel 5550 Console software
« Reply #6 on: August 15, 2011, 04:08:20 PM »
I have found that if you run the older versions in XP compatablility mode they work fine on 7.
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