Author Topic: accounting software  (Read 2748 times)

Offline dh_lab

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accounting software
« on: May 05, 2011, 03:59:09 AM »
everyone,
i am serching for accounting software that can be support for all mitel products,even clustered configured. what i need to identify all the call logs ie ; internal & external calls and missed calls.so any one have any idea about the requirment software?


Thanks


Offline Chakara

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Re: accounting software
« Reply #1 on: May 05, 2011, 09:45:44 PM »
  Talk to the people at Microcall - we have a couple of implementations and it works well.  But talk to them to ensure it meets your specific requirements.

-Chak

Offline ianbt001

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Re: accounting software
« Reply #2 on: May 10, 2011, 11:10:42 AM »

Try a company called ITEL, see link below.

http://www.itel-business-solutions.com/Products_Main.aspx

They have a product that would suite called BCM Call Accountant.

Online ralph

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Re: accounting software
« Reply #3 on: May 11, 2011, 10:30:03 AM »
"BCM Accountant"  sounds like an Avaya Product.

Ralph

Offline MitelUK2010

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Re: accounting software
« Reply #4 on: May 11, 2011, 02:50:20 PM »
metropolis call accounting is pretty decent on stand alone set up's. Had issues in clustered environments, but stand alone its pretty straight forward

Offline ianbt001

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Re: accounting software
« Reply #5 on: May 17, 2011, 01:47:45 PM »

They call it BCM call accountant as they try to bundle it with a BCM BUT it works fine on lots of different systems including Mitel 3300.


 

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