Author Topic: Upgrade from 9.7.1.110 to 9.8.1.12.01  (Read 581 times)

Offline a.ghezzi

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Upgrade from 9.7.1.110 to 9.8.1.12.01
« on: October 17, 2024, 07:44:26 AM »
Hello Hi

I have a little problem when I run upgrade in Micollab 9.8.1.12.01.

After starting upgrade I get this error

Please insert a CD/DVD with one of the following volume labels:
MSL 11.0.110.0.x86_64
MVF_6.0.0.10
MBG_11.5.2.35

Can anyone help me understand how to resolve this error ?

Thanks Alessandro


Offline dilkie

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Re: Upgrade from 9.7.1.110 to 9.8.1.12.01
« Reply #1 on: October 17, 2024, 12:12:42 PM »
how was the upgrade performed?

Offline a.ghezzi

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Re: Upgrade from 9.7.1.110 to 9.8.1.12.01
« Reply #2 on: October 17, 2024, 01:34:24 PM »
Hi all

I started the update inside Micollab with the appropriate function

Thanks Alessandro

Offline dilkie

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Re: Upgrade from 9.7.1.110 to 9.8.1.12.01
« Reply #3 on: October 17, 2024, 02:17:15 PM »
Hi all

I started the update inside Micollab with the appropriate function

Thanks Alessandro

report this to Mitel Product Support.. this shouldn't happen.

Offline johnp

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Re: Upgrade from 9.7.1.110 to 9.8.1.12.01
« Reply #4 on: October 18, 2024, 05:24:39 PM »
Do you have software assurance?

Offline a.ghezzi

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Re: Upgrade from 9.7.1.110 to 9.8.1.12.01
« Reply #5 on: October 20, 2024, 10:30:53 AM »
Yes . i have

Offline johnp

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Re: Upgrade from 9.7.1.110 to 9.8.1.12.01
« Reply #6 on: October 20, 2024, 07:34:11 PM »
Have you tried an earlier version to upgrade to? The only time I have seen this is when SWA was expired.

Offline a.ghezzi

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Re: Upgrade from 9.7.1.110 to 9.8.1.12.01
« Reply #7 on: October 21, 2024, 01:42:36 AM »
in the update memu I only have the choice of new versions. the strange thing is that this problem happened on version change 9.8 . I thinks that is impossible upgrade to 9.8 frammenti 9.7 i must used dvd\CD

Alessandro


 

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