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Author Topic: Unable to do 3 party conference on my 3300  (Read 323 times)

Offline PokerMunkee

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Unable to do 3 party conference on my 3300
« on: September 11, 2024, 08:15:00 PM »
I believe this started happening after we switched from PRI to SIP for all external calling.

Happens on 6920 and 6940 phones.  I call my cell.  I then click "Add User" and dial the 3rd person, which connects fine.  Then I click the "Join Calls" button.  Nothing happens.  I'm still talking with the 3rd person. 

Any ideas where to look?
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Offline PokerMunkee

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Re: Unable to do 3 party conference on my 3300
« Reply #1 on: September 11, 2024, 09:30:17 PM »
Figured it out.
 System Options, there are 3 settings for max number of C.O Trunks, devices and Trunks allowed in a Conference.   Set all to 5.  CO Trunks was set to 1.
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Offline ZuluAlpha

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Re: Unable to do 3 party conference on my 3300
« Reply #2 on: September 16, 2024, 08:35:47 AM »
Great find! Makes me wonder how it ever worked before!
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