« previous next »
Pages: [1]   Go Down

Author Topic: Extension Not Active - Goes straight to voicemail  (Read 1336 times)

Offline josh_marchant

  • Jr. Member
  • **
  • Posts: 34
  • Country: gb
  • Karma: +0/-0
    • View Profile
Extension Not Active - Goes straight to voicemail
« on: June 03, 2024, 08:41:38 AM »
An extension on our system is going directly to voicemail. When looking at their user settings, under associated destinations it is showing their extension as not active. I'm not sure how this has happened or how to make it active again. Can anyone advise?

Thanks
Logged

Offline josh_marchant

  • Jr. Member
  • **
  • Posts: 34
  • Country: gb
  • Karma: +0/-0
    • View Profile
Re: Extension Not Active - Goes straight to voicemail
« Reply #1 on: June 03, 2024, 09:15:45 AM »
Managed to get to the bottom of it - was caused by a Mitel Phone Manager presence profile being set to out of the office.
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10