Author Topic: IVR management subroutine  (Read 1391 times)

Offline Muhman

  • Contributer
  • *
  • Posts: 22
  • Karma: +1/-0
    • View Profile
IVR management subroutine
« on: May 26, 2023, 05:42:54 AM »
Good Morning .

I want to make a management subrouting that has access to only 1 selected subroutine.

I want to give users access to have abitlity enabling and disabling port modes when they need ( there are 2 surbroutines configured and each has different setup of available options hance they need it enabling at random.

I have a unified management port that allows access to any reporting number but i do not want to hand out this to user as if they enter different reporting number by error they then can put the port in emergency mode and it will cause chaos for someone else.

I am thinking the secret of assigning management subroutine to selected subroutine is something to do with collect digits ?

Please help

kind regards
E


Offline billbry66

  • Full Member
  • ***
  • Posts: 93
  • Karma: +3/-0
    • View Profile
Re: IVR management subroutine
« Reply #1 on: June 10, 2023, 06:00:00 AM »
i dont believe that its possible - management is system based.


can you be more specific about what you are expecting it to be able to change

Online johnp

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2202
  • Country: us
  • Karma: +66/-0
    • View Profile
Re: IVR management subroutine
« Reply #2 on: June 26, 2023, 06:30:27 PM »
Not sure what you are after but dnis routing might force a given caller to the correct subroutine


 

Sitemap 1 2 3 4 5 6 7 8 9 10