How to login to Sx2000

[robert.moore]

I have a couple of SX 2000. I have a dial up using Procomm . The modem connects but I need help how to get the forms

[ralph]

Start by entering ctl-q then ctl-w.

The menu keys are esc+(button) listed on bottom of screen.

Ralph

[robert.moore]

Thanks Ralf ,
 Still not happening . When I press CTL +Q follow by CTL W , nothing happens

[lundah]

Is the modem connected directly to the serial port on the PBX, or is there something in between?

[robert.moore]

Yeah, I think it goes  through a machine we call tracker

[lundah]

Yeah, I think it goes  through a machine we call tracker

Is that an SMDR/Call Data buffer or your remote access device?

[Floppy1]

Are you getting past the tracker password ?

[robert.moore]

No, I am not getting anything coming up , When I press Control Q and Control W , nothing happens.
The last time I used it on another site, Once you press control W it refreshes the screen an escape key brings the login screen.
Very frustrating now
Thanks

[Floppy1]

If your accessing via a tracker you may need to enter the tracker password usually PASSWORD in upper case then use CTL +Q or CTL +W

[Floppy1]

Correction

If your accessing via a tracker you may need to enter the tracker password the default is PASSWORD in upper case then type ;ME before using Ctrl and W

[robert.moore]

When i type the tracker password , it comes up tracker 2650 on-line  but the CRT +Q ESC does nothing

[Floppy1]

Type ;ME This enables the Maintenance Mode

Press the <RETURN> The Tracker responds with

[Floppy1]

Sorry missed a bit

So when the tracker comes up tracker 2650 on-line Type ;ME This enables the Maintenance Mode

Press the <RETURN> The Tracker responds with OK then enter Ctrl and W keys refreshes the screen and presents one of the SX-2000 maintenance modes on the Maintenance Terminal screen.

[robert.moore]

Thanks for the update . I will give that a go!