We are trying to change the extension number in our PD to show a generic number when calling outside numbers. I have tried the following and it is still set but it shows the internal extension.
Log in to your Mitel system. If you don't know how to do this please see How do I connect to my MN3300 system?
Go to User & Devices, Telephone Directory Management and then the Associated Directory Numbers form.
Click Add and make your changes.
Note: 200 refers to the telephone directory number of your extension etc.
The associated number is the one which will be presented to the called party when you dial out i.e.
Thanks for any assistance in advance.