Author Topic: Voicemail to email not working  (Read 2239 times)

Offline jnickrand

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Voicemail to email not working
« on: February 03, 2022, 08:19:23 AM »
I have one user that isn't getting their voicemail into their emails. I have double checked all of the settings with other users in which it is working but see no difference. Any ideas?

MiVoice Business 3300 11.0.73
Multi-device user
Standard user for enterprise license
Voicemail = NuPoint 20.2.0.102.01
« Last Edit: February 03, 2022, 08:25:33 AM by jnickrand »


Offline ZuluAlpha

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Re: Voicemail to email not working
« Reply #1 on: February 03, 2022, 08:23:26 AM »
Are you on embedded email or NuPoint? I often find it's users Outlook settings moving things to Junk.

Offline jnickrand

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Re: Voicemail to email not working
« Reply #2 on: February 03, 2022, 08:26:43 AM »
NuPoint, they are a new user and I checked their outlook rules and junk mail.

Offline ZuluAlpha

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Re: Voicemail to email not working
« Reply #3 on: February 03, 2022, 04:22:50 PM »
With everyone else's working the only thing I can think of is the wrong email or the box isn't licensed for UM.

Offline lundah

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Re: Voicemail to email not working
« Reply #4 on: February 04, 2022, 08:58:39 AM »
Standard UM (SMTP forwarding) or Advanced UM (IMAP integration)?

Offline eyet60

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Re: Voicemail to email not working
« Reply #5 on: February 04, 2022, 09:58:05 PM »
What email server type?


 

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