Author Topic: Non ACD Phones Pick Calls from Queue (Read 1287 times)

demery · « **on:** December 17, 2021, 11:36:20 AM »

All, is there a way for a non ACD enabled phone to pick a call out of the ACD queue to help the rest of the staff that are logged into the queue's?

Thanks

johnp · « **Reply #1 on:** December 17, 2021, 02:52:40 PM »

No, but they could login if needed

Mitel Forums - The Unofficial Source

News:

Author Topic: Non ACD Phones Pick Calls from Queue (Read 1287 times)

demery

Non ACD Phones Pick Calls from Queue

johnp

Re: Non ACD Phones Pick Calls from Queue