License violaiton on cluster element after upgrade

[VeeDubb65]

I've got two 3300's with clustered licensing.

I upgraded this morning from 9.0 sp3 to 9.1 sp1 (9.1.1.32)

Once everything was back up, the one that is the license manager for the license group was fine, but the one that isn't the license manager shows a minor alarm for license violation.

Any ideas how to clear this?

I've tried syncing though the server-manager, de-activating and re-activating service link on both units, and even making a minor license allocation change where I had some unused licenses I could move around.

Nothing seems to be clearing the alarm.

[VeeDubb65]

If it helps, here's the result of LICENSE STATUS:

Code: [Select]

License Manager - ARID                 : #########
License Violation Level                : Warning
Time at current License Violation Level: less than 1 hour
Time remaining until next escalation   : 2 days
Local Violation Cause(s):
- Lost Connectivity to the DLM
However, there's no reason for it to think it can't contact the DLM that I can think of. It's there. It's up, and it has no alarms.

[VeeDubb65]

Well, never mind I guess.

I'm not sure how it happened, but the upgrade wiped the GARID and set the "Designated License Manager" setting on the machine that should be the DLM to 'No,' and wiped out the GARID.

Looks like I'll be having my VAR reach out to Mitel to get that for me.

[VeeDubb65]

So never mind the never mind.

Looks like my earlier troubleshooting steps cleared the GARID. I fixed taht, and I'm still stuck with the license alarm.

[VeeDubb65]

...and finally, never mind again. We're up.

If anybody else runs into this, here's what I think happened.

Following the update, we needed to manually sync the Application Group Licensing from the Network Elements form. Certainly on the one that was misbehaving, maybe from the DLM as well.

We didn't figure that out, and on the advice of our VAR, deactivated and re-activated Service Link from the Server-Manager interface. I believe this is what wiped out our GARID.

We got our GARID from our VAR, re-entered it on the DLM.

First from the DLM, and then from the non-DLM cluster member, we sync'd the Application Group Licensing from the Network Elements form.

Then, in the same order, we went to the Server-Manger for both, and did an AML/Service Link sync for both elements.

Last, we re-did the manual sync of the Application Group Licensing from the Network Elements form.

Licensing is all straightened out, and no alarms. I suspect those last 3 steps (6 steps, really) were more than what was absolutely necessary, but it worked for me.

[sunspark]

When you upgrade a second member of dlm :
Sync the two arid with amc
Then just open the garid form in the primary and click save
Then network element and sync the two member