« previous next »
Pages: [1]   Go Down

Author Topic: Teleworker stuck on Applications Loading  (Read 1851 times)

Offline Josh7

  • Contributer
  • *
  • Posts: 26
  • Country: au
  • Karma: +0/-0
    • View Profile
Teleworker stuck on Applications Loading
« on: February 03, 2020, 05:10:30 PM »
Hi,

I have an issue whereby our teleworker 5300 series phones are stuck on "Application Loading" after booting up.

Appreciate any assistance

Thanks
Logged

Offline Tech Electronics

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2983
  • Country: us
  • Karma: +89/-1
    • View Profile
Re: Teleworker stuck on Applications Loading
« Reply #1 on: February 03, 2020, 06:41:28 PM »
Josh7,

Make sure that all of the ports required for the 53xx series phones are allowed in and out of your firewall.

I have had this happen several times and it is always the firewall blocking ports; most likely SAC 3998 [TCP].

Thanks,

TE
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10