Mitel Connect

[chall]

Greetings Mitel folks!

I'm fairly new to supporting VoIP and a Mitel\Shoretel based system. I believe we're using Mitel Connect and the version is 14.2 (it's not clear to me how to find this information, which is one question). Which forum should I use based on Mitel Connect questions? What I'm looking for is if auto dialing a string is possible and if so, where/how is that configured?

Thanks for helping this new dude.

Chris

[Aussie Pete]

you can find the Version of ShoreTel your are using by logging into Director
Once logged in you will see the Build version at the Top right hand side underneath you login name.
Not sure what you mean by Auto Dial string please provide more detail of what you wish to accomplish