Author Topic: Distinguishing what number was called  (Read 770 times)

Offline RLyon

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Distinguishing what number was called
« on: April 04, 2019, 10:35:59 AM »
I have an operator that handles 2 different businesses. I don't want to confuse the callers. Is  there a way to display which number was called on the 69XX series phones so she can answer accordingly. I know you tell which hunt group was called on the older phones.


Offline artieouellette

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Re: Distinguishing what number was called
« Reply #1 on: April 04, 2019, 06:43:54 PM »
Do The collars hit an auto attendant first Or are they D IDs that ring straight into the set either way you can put a group of buttons on the set and need to point the D IDs to each individual hunt group and label the buttons with the company names


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Offline RLyon

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Re: Distinguishing what number was called
« Reply #2 on: April 05, 2019, 09:42:41 AM »
Thank you, I was over thinking


 

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