Upload wav file to VM greating

[nMitel]

Hi,

 I'm working on updating the AA I have the new recordings in a file on my computer, after trying and reading about this I found that this is not possible through "System Audio Files Updates" and that the best way to do this is via ftp (correct ?) when I ftp to the system I dont see the /vmail directory which I believe where I can upload and replace current greetings. any suggestion here would be greatly appreciated. 

[johnp]

I would use something like filezilla, you need to change to /vmail as the default puts you in /sysro

[ghost]

Depending how you have your AA setup

I upload them using "System Audio Files Updates" and then selecting "Mailbox Greeting" then selecting the mailbox number of menu node

Note if it is a new menu node, you will still need to call the voicemail system and do the initial setup (recording pin, name and greeting, which I leave silent at this point)

Make sure your audio files are formatted correctly

I recall some of the older software versions are really painful to upload with (I'm on version MiVB 7.2)