Author Topic: MiVoice Call Recorder,Oaisys,Tracer box Question  (Read 1552 times)

Offline bridgeclipbob

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MiVoice Call Recorder,Oaisys,Tracer box Question
« on: November 14, 2018, 07:08:48 PM »
Hi guys,

Anyone else in the world running this box with station side taps for recording with Mitel digital phones ?
( not my choice, I inherited this ) looking to see if anyone else can verify working on Mitel digitals,
Inter-Tels work fine, but no go with 8568,8528 Mitel digital sets.
Tracer box sees ckt as RED, LOS (loss of signal) but if I rewire jack and replace with model 8520, 8560 I green up and all is good.
Anyone else run across this ?
Mitel says it should work.
phones and recorder box connected to Mivoice Office 250 s/w ver. 6.3
MiVoice call recorder box is at 6.0 ver.
I know it's way behind but customer wants to make sure it will work before they fork out $$$$$ or we spend time for upgrade and we find out no-worky.


Offline alpha_bits

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Re: MiVoice Call Recorder,Oaisys,Tracer box Question
« Reply #1 on: December 03, 2018, 01:40:38 PM »
Ummm .... Replace with IP sets and an MBG, then virtualize it????
I would assume that it was something to do with the settings for the Recording ports being incorrect for the framing and codex.
The only other thing is that when you changed the cabling for the 85XX series, did you change the pair to tap going into the dialogix board?

Offline johnp

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Re: MiVoice Call Recorder,Oaisys,Tracer box Question
« Reply #2 on: December 03, 2018, 07:19:20 PM »
Quote
did you change the pair to tap going into the dialogix board?
Might be the issue that the 3/4 pair isn't connect but the 2/5 is

Offline bridgeclipbob

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Re: MiVoice Call Recorder,Oaisys,Tracer box Question
« Reply #3 on: January 14, 2019, 05:32:29 PM »
Mitel confirmed that some newer Rev. phones will not talk to the MIVCR.
patch in development.
Everybody said it was my wiring, sorry, wasn't the case.


 

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