Author Topic: Mitel UCA and Windows 10 1803  (Read 1499 times)

Offline brilexit

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Mitel UCA and Windows 10 1803
« on: June 05, 2018, 02:06:09 PM »
Hello,

We have run into a problem with the latest Windows 10 update, version 1083. It seems that the Mitel UCA application does not work under this version of Windows.

On previous versions of Windows 10, we were able to get UCA working by editing a registry key called "ClientMinKeyBitLength." Unfortunately, this no longer works after upgrading to 1803. Whenever we try to use the UCA on this version of Windows, we receive an error message stating "An unknown error occurred while validating credentials."

This behavior seems to match an issue caused by a .NET Framework update KB2938782, according to what I've been able to find online. However, with 1803, this behavior seems to be built into the operating system rather than able to be removed by uninstalling an update.

Has anyone successfully got UCA working on 1803? If so, how? Does anyone have any suggestions for me?

Much appreciated.


Offline ZuluAlpha

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Re: Mitel UCA and Windows 10 1803
« Reply #1 on: June 06, 2018, 08:11:51 AM »
Which version of UCA? Older ones (6 and older) have not been compatible with Win 10 for a while now. We eventually had to upgrade.

Offline brilexit

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Re: Mitel UCA and Windows 10 1803
« Reply #2 on: June 06, 2018, 10:47:35 AM »
We're on 6.0.57.0


 

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