Here is the situation- I have a system speed call configured to route to a SIP trunk, this is for a polycom integration and I need a single dial point that is available globally throughout the cluster.
I decided to use a system speed call because it is quite easy to change the termination point on the fly, at only one location and SDS takes care of the changes. I though about using ARS, but I don't use SDS for ARS and I'd rather not have to touch all PBX's whenever we need to make a change.(there are around 42 PBX's so this task becomes annoying). The problem at this point- when the system speed call number is dialed, 1234 for example, the real number resides on a different element as number 84321- the phone display shows the CEID and the real number - 0##999 84321. How do I prevent this from happening? We are also seeing generic messages "TRUNK 1458" when we make calls. I picked apart the COS and nothing makes a difference except for "Display Dialed Digits during Outgoing calls" - If I set this option to "no" then I only see the "Trunk XXXX" display. I need it to only display the original dialed number. Boggling my mind.
