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Author Topic: Mivoice business fallback route  (Read 1070 times)

Offline iggypops

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Mivoice business fallback route
« on: October 03, 2017, 07:18:25 PM »
Hi all, is there a way to set up mitel mcd where when users dial outbound a first route is used and if there are no available lines in trunk a decond route would be then used to a different trunk?
Thanks
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Offline acejavelin

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Re: Mivoice business fallback route
« Reply #1 on: October 03, 2017, 07:30:57 PM »
Quote from: iggypops on October 03, 2017, 07:18:25 PM
Hi all, is there a way to set up mitel mcd where when users dial outbound a first route is used and if there are no available lines in trunk a decond route would be then used to a different trunk?
Thanks
Absolutely... Look in the ARS section help for "Route Lists"
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