MiCollab Status List Order

[kiwipython]

Hello, we have just installed a system with about 100 MiCollab users. We have customized the statuses for the users so they are all the same.
However the order that the statuses are listed for each user is quite random. eg: some have "working from home" second on the list and some have it third or fourth.
I tried on my own MiCollab and the statuses seem to be listed in the order they were created but this isn't the case with our customer.
Can someone please tell me how the order of the list is determined and can the statuses be re-ordered so they are in the same order for all users. I have tried to find a config file that I could maybe edit without luck and i can't reorder them from the client software.
Any help would be appreciated, Thanks

[VinceWhirlwind]

do
Start
Run
type in %appdata%
and find /roaming/mitel/uc
 
uca.txt seems to mention the statuses. I haven't looked at it to see if changing stuff in here can change the order they are displayed in.

[VinceWhirlwind]

Actually, that looks like it's just a log.

[kiwipython]

Thanks for the reply Vince. I am still looking into this so if anyone else has some ideas that would be appreciated.
Mike

[petr.necas]

Try to unisnstall the MiCollab client, delete the %appdata%\Mitel\UC folder and install the MiCollab client back.

You can also try to set the Account Details --> "Reset dynamic statuses on save" in the Accounts Details and then restart the MiCollab client.

[VinceWhirlwind]

I tried renaming the /UC/ folder - this gets rid of missed calls and some other stuff, but statuses remain unaffected.
 
This led me to believe that statuses must be stored on the Server.
 
However nothing in the MiCollab Client Service appears to provide access to the statuses, so I haven't made any more progress on solving kiwipython's very good question.

[petr.necas]

Did you try to check the "Reset dynamic statuses on save" checkbox?