Hello all, IT guy here that manages the Mitel phone system, so not a pro, but somewhat decent. One of our remote offices moved and ever since then, it seems that when someone calls the main line, the call routing announcement picks up as normal. However, if a second person were to call the main number while the first line is still occupied, the phone just rings away. How can I configure it so that the call routing answers all the other lines?
Thanks.