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Author Topic: VIPER error  (Read 2643 times)

Offline m.soliman

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VIPER error
« on: June 22, 2015, 08:00:48 AM »
i get the below error every 2 minutes


Log type Software
Log Number   4724
Severity   Error
Date   2015/Jun/22
Time   13:58:31
Source   ViPER
Description   CDniStrings::GetStaticPrompt() -> Invalid table id or the data is null for EncodingChar = 2. 
Module   Main
File Name and Line Number   ViPERDniStrings.cpp;858
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Offline ralph

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Re: VIPER error
« Reply #1 on: June 22, 2015, 08:49:39 AM »
I'm not sure on this one.
Try entering the maintenance command "DBMS Check Full" to see if you have database errors.

Ralph
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Offline lundah

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Re: VIPER error
« Reply #2 on: June 22, 2015, 10:18:20 AM »
Assuming the DBMS check comes back clean, run a backup, and reset the system.
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Offline m.soliman

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Re: VIPER error
« Reply #3 on: July 08, 2015, 07:29:58 PM »
I did DBMS ch full but still have the same problem
i connected via secure telnet port 2002 and made appShutdown and the system back to normal
thanks for your support

Mohamed Soliman
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