« previous next »
Pages: [1]   Go Down

Author Topic: Mitel 5000 - whisper tones  (Read 1977 times)

Offline nrgymover

  • Jr. Member
  • **
  • Posts: 33
  • Country: us
  • Karma: +0/-0
    • View Profile
Mitel 5000 - whisper tones
« on: June 18, 2015, 01:02:08 PM »
Does anyone know if Mitel 5000 has whisper tones.  When a customer calls in, for the first 3 seconds it will announce where they got the phone number from (ie. yellow pages).

Patrick
Logged

Offline nrgymover

  • Jr. Member
  • **
  • Posts: 33
  • Country: us
  • Karma: +0/-0
    • View Profile
Re: Mitel 5000 - whisper tones
« Reply #1 on: June 18, 2015, 01:34:20 PM »
so I got some more info:

We have an 1-800 provider called Dial 800, and they have turned on whisper tones for us, however it's not working on our system (Mitel 5000 CP), does anyone know how I can enable this?
Logged

Offline dwayneg

  • Hero Member
  • *****
  • Posts: 612
  • Country: us
  • Karma: +29/-1
    • View Profile
Re: Mitel 5000 - whisper tones
« Reply #2 on: June 18, 2015, 04:20:18 PM »
Is it perhaps announcing the number into your auto attendant or something else that causes it to think the call's been answered?  What do you hear when you call your number from outside, any speech before it is answered by a live person?
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10