Hi,
I have a query with regards to setting up a group. The scenario is...
I have 1 extension number available that has a outside direct dial number. I then have another 3 phones that i've created that ring internally with a 4 digit number but because of limitations they dont have a BT direct dial number. What im trying to achieve is that if the phone that has a outside line rings i'd like it to pass straight on to any of the other 3 numbers?
Leaving the main number available to at least call out. If this makes sense?
Its more of a helpline system so will only be taking calls in general.
I've tried creating a hunt group then dropping all the required internal ext. numbers inside it but it just rings on the main number only?
Look forward to any assistance, thanks in advance.