Author Topic: Voicemail - Stop Failed Attempts messages  (Read 1680 times)

Offline Heritage02Rider

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Voicemail - Stop Failed Attempts messages
« on: February 25, 2015, 11:22:17 AM »
On our 5000, we have an after hours mailbox used for emergency calls. This will call a specified user(s) and tell them they have a message waiting. If they mistakenly log in incorrectly and then get in on another attempt, they can listen to the emergency message. However, shortly thereafter, the system sends another notification that a message is waiting,  which  is the message saying "there have been X attempts to log on to this mailbox". Again in an attempt to log on, they fail and the process continues.

Is there a way to turn off failure notifications?


Offline 619Tech

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Re: Voicemail - Stop Failed Attempts messages
« Reply #1 on: February 25, 2015, 12:46:52 PM »
Sorry, don't know of a way to turn that off. It was always a great way to find out someone was trying to hack a MB though...

Offline DND ON

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Re: Voicemail - Stop Failed Attempts messages
« Reply #2 on: February 25, 2015, 01:55:08 PM »
The message is sent after three invalid attempts in a row. The solution is better end-user training.


 

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