Phone / Voice mail / Menu node routing question

[SUSD]

3300 MXe 2-Clustered Rel 4.2 / 10.2.0.26_2  EMB-VM 6-SX200 10-ASU  PRIs

We have a Help Desk # 6500 that rings a hunt group. If no answer, call goes to voice mail box.  This is where my pea brain is getting lost.

I want for Mon - Fri 5PM to 6AM and continue thru the weekend, the 6500 instead of hitting the hunt group, it hits a Menu node, so it can call 2 possible On Call phones.

I'm clueless what options I have for this, any suggestions are greatly appreciated.

[ralph]

Only way to do this is via changes in the Day/night1/Night2 modes.
That and a bit of PFM.
You'd have to put the system in Day mode for your normal ringing then in Night 1 mode point it to a phantom ACD group, queue it for 1 second, then interflow it to VM.  The menu node maibox will be the number of the ACD group.

Ralph.

[SUSD]

Ralph,

I just had a thought, pretty scary......... What if we Call Forward the Help Desk number to the Menu Node at the end of the day ?

Forget the scheduling, of course they have to Cancel Call Forward in the mornings

[ralph]

You can use third party remote call forwarding.   That may work for you.
Put a couple of speed dials on the phones that need it.  One for on and one for off.

Ralph