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Author Topic: Stumped  (Read 1493 times)

Offline ranman

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Stumped
« on: August 27, 2014, 12:14:43 PM »
I have taken over a Mitel sx200 and ever since we had a power outage, there is one user who's voicemail, when she is on the line and receives another call, says being transferred to administrator. I've deleted and re-created her mailbox and haven't heard anything for 3 weeks, until today. My knowledge is limited with this system. Any suggestions?
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Offline lundah

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Re: Stumped
« Reply #1 on: August 28, 2014, 10:11:43 AM »
If it only happens on busy and not on no-answer, check the rerouting and forwarding on the phone to make sure they're both set for the same destination, sounds like that may not be the case.
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Offline ranman

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Re: Stumped
« Reply #2 on: August 28, 2014, 11:01:34 AM »
Thanks. I will. Like I said, I'm a newb to this older PBX system. What option would that be?
Thanks.
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