Author Topic: 5540 IP Console and 4 sub attendant setup question  (Read 2196 times)

Offline acejavelin

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5540 IP Console and 4 sub attendant setup question
« on: August 18, 2014, 04:46:30 PM »
I have a hotel property getting a new SX200ICP AX system, and they purchased one 5540 IP Console, one 5340, and three 5330 IP sets... they would like to have it setup for incoming calls like this:

Initial call coming in rings the 5540 and 5340 at the front desk simultaneously, then after ~4 rings starts ringing those two devices plus two additional 5330's, then after 4 additional rings it goes to the main AA. They would also like to have "shared" hold positions, meaning if the 5540 puts the call on HOLD 1, it appears to be on HOLD 1 position on all phones... My initial thought was to setup all the IP sets as sub-attendants, share the LDN appearances of the console and use immediate rining on the 5340, delayed ringing on 2 of the 5330s, and no ring on the last 5330, but I am not sure about the hold positions. Is this even possible?
« Last Edit: August 18, 2014, 04:58:37 PM by acejavelin »


 

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