Mitel SX200 Call routing problem

[whiteheadja]

I have recently become responsible for a SX 200, that was out of commission for a number of years. We have powered the system up, added a new superconsole  as the old one was dead. For some reason after powering up the system it will seize a trunk line at the first attempt but will not seize a line again. If we use the Trunks feature via the console and manually select a line the system dials out as it should. What I don't understand is why it only seizes the line once. In what forms should I be looking for outbound call routing. (We dial '9' for an outside line.) Any help would be greatly appreciated, as its in an hotel and they go live tomorrow Thanks Andy

[whiteheadja]

okay so I found out the issue. Simple really the system was programmed for more trunks than we had connected so was trying to seize a trunk that was no longer available. Dials out perfectly now the surplus trunk line was removed. No doubt I will have some other questions in the future. 

[Crowtalks]

Glad you found the issue

Jim