Author Topic: v6.0 sp3 after update no cli on 5604 handsets  (Read 1660 times)

Offline sanderfrons

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v6.0 sp3 after update no cli on 5604 handsets
« on: March 24, 2014, 07:12:17 AM »
After update from 5.0 to 6.0 sp3 i have no cli information on 5604 handsets in a ringgroup, instead the ringgroupnumber is displayed.
According to Mitel this will be fixed in release 7, anyone an other suggestion?


Offline marcolive

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Re: v6.0 sp3 after update no cli on 5604 handsets
« Reply #1 on: March 24, 2014, 07:19:15 AM »
This problem is since 6.0.
Same behaviour for SIP phones in a ring group.
Tech support do not have any solution. They basically say "deal with it"...

If you have a "ring all" ring group, you could program a single line with same ext num on all phones. If you have a cascade ring group, a hunt group can pretty do the same thing.

Hope this helps!

Offline sanderfrons

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Re: v6.0 sp3 after update no cli on 5604 handsets
« Reply #2 on: March 24, 2014, 08:23:11 AM »
for the time being i've created personal ringgroup containing a "dummy" user (trusted user, so no license needed), with the 2 5604 handsets added
this works fine :)

Offline wiseguy

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Re: v6.0 sp3 after update no cli on 5604 handsets
« Reply #3 on: March 24, 2014, 07:17:13 PM »
This is one of the new options for release 7.0 may/june timeframe.


 

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