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Author Topic: External Hot Desking-mid call feature don't work  (Read 2210 times)

Offline dan1212

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External Hot Desking-mid call feature don't work
« on: November 13, 2013, 09:26:09 AM »
Mid-Call Features don't work.
Example, press 1 to hold, press 2 to transfer, press 5 to handoff using dial key pad.
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Offline Mitel100

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Re: External Hot Desking-mid call feature don't work
« Reply #1 on: November 13, 2013, 11:00:06 AM »
What inbound trunk type does the system have?
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Offline LoopyLou

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Re: External Hot Desking-mid call feature don't work
« Reply #2 on: November 14, 2013, 09:52:28 AM »
There is a setting where  you can chose whether to use the single digit mid call features or those in the feature access code form ( its a system option ). Which way is your system set? 
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Offline jrg0852

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Re: External Hot Desking-mid call feature don't work
« Reply #3 on: November 14, 2013, 11:34:55 AM »
Are these SIP trunks by chance?
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Offline LoopyLou

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Re: External Hot Desking-mid call feature don't work
« Reply #4 on: November 17, 2013, 04:41:18 PM »
Good catch jrg0852, SIP trunks need to support KPM.
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