Thats what happens now sometimes...the caller will hear half the message.
Actually something that did work...We have a two single lines on the phone...8823, and 5823....the first alt rolls to 5823, but goes straight to VM. The VP usually answers the phone. The problem is the VP doesn't have the opportunity to answer the 2nd call, but the admin can answer and transfer directly to VM. Seems to work for now, until VP wants to be able to answer the second call.