Hi,
I am having trouble getting IDS sync to update existing user information on my 3300.
Active software load: 12.0.1.24
Platform: MXe, 512MB
If the DN does not exist, IDS creates the extension without a problem and if I then change details on the DN and do another sync it also applies the changes without problems.
However I am trying to sync with existing DN's that were not created using IDS sync.
The extensions I am trying to update are checked for IDS Manageable.
This is the error log from the IDS Data Management:-
Personal Information
Last Name Leandra
First Name Petzer
Department Tenders
Location High Road
Role
Language
Email leandra.petzer@dieselpower.co.za
Login ID
Service Information
Directory Number 9338
Hosting Information
Home Element Host1
Secondary Element
Directory Server ADTE02
Distinguished Name CN=Leandra Petzer,OU=Benoni Users,OU=BDM Users,DC=BDM,DC=local
Other Information
Date/Time 2013-07-09 11:52:19
Last Retried 2013-07-09 15:20:29
Action Add
Status Application Error
Reason User/device: The directory number already exists.