TIP: What COS does CFNA follow?

[ralph]

Here's a tip I just learned and thought I'd share.

On an incoming call, what COS does the CFNA follow?

This depends on what you have set in the System Options for DPNSS/QSIG Diversion Enabled:
If this option is set to Yes then CFNA follows the Set's Class of Service.
If this option is set to No then CFNA follows the Trunk's Class of Service.

Ralph

[sarond]

Thanks for the tip,
I was always told it followed trunks COS and thought that it was very limiting.