Difference between loudspeaker paging and direct page

[kwahodi]

Hi all,

What's the difference between loudspeaker paging and direct page? There's this controller which has 2 page groups set up in Users and Devices>Group Programming>Page groups. The page group numbers are 4 and 5. Page group 4 has a bunch of extensions and page group 5 likewise.  The FAC for loudspeaker paging is #9 and the FAC for direct paging is *4.

Now, apparently FAC #9 is not working. However, if FAC *4<page group num> works fine. Users say that FAC #9 used to work but now all they get is "invalid zone" error on their phones when they try to use it.

So my question again, what's the difference between the two?

Cheers!

[x-man]

Loudspeaker paging is external equipment and direct paging is for the local speakers on the phone.(built in speakers)

[sarond]

Loudspeaker paging is external equipment and direct paging is for the local speakers on the phone.(built in speakers)

As in the paging port on the back of the controller to connect an external PA or the like.

[kwahodi]

Thanks guys...will have to go on site and check their external equipment...maybe someone flicked the off switch