3300 CX 10/100 LAN port

[KChan]

I have problems with the 10/100 LAN port on my 3300 CX controller. Without any cable plugged into the 10/100 port the two LED lights on that port are remain solid "on", and I could not access to the Controller by IP phone nor PC. The port seems dead, anyone has the same experience or know why, faulty 10/100 LAN port?

[ralph]

Haven't had that problem.   I'm assuming a reboot doesn't resolve it.
If it's actually defective I think the only solution is to replace the controller.

Ralph

[acejavelin]

I have problems with the 10/100 LAN port on my 3300 CX controller. Without any cable plugged into the 10/100 port the two LED lights on that port are remain solid "on", and I could not access to the Controller by IP phone nor PC. The port seems dead, anyone has the same experience or know why, faulty 10/100 LAN port?

I have seen this twice, once on a CX and and the other on one of the MX variants... a simple power cycle reboot fixed one and it hasn't recurred in a couple years, the other one reboot had no effect, controller had to be replaced.

So, power cycle, if that doesn't help replace the controller.