Today we updated our 3300 with 20 SIP user licenses and have begun to play with them. Everything was going fine for a few hours, I was THIIIIIS close to letting leadership play with it as I felt more and more comfortable with it. Then we had an implosion:
Log Number: 783
Severity: Warning
Date: 2012/May/18
Time: 12:03:00
Source: E2T/AppStartup
Description: Unexpected Result->SysServices::appStartup (10.59.139.114) Normal reset, cause: (0x3) EXTERNAL_INTERNAL_HARD_RESET
File Name and Line Number: appStartup.cpp;1599
Prior to the E2T resetting (assuming that's what happened in the above log) there were pages of logs that look like these:
Log Number: 729
Severity: Warning
Date: 2012/May/18
Time: 12:00:49
Source: CCC_Ipsw
Description: CompleteFsmRequest: MID:869c4653 CID: 69c4774 PCC[ 0x69C4774 ]: Tx[ FIM, PortId:61, CompId:25, DN: ] Rx[ SIP, PortId=-1, CompId=-1, DN:2780 ] completed in [ 10110 ] msec in state [ AWAITING_OPEN_TX_ACK ] with a failure [ FSM_TX_OPEN_TIMEDOUT ]
File Name and Line Number: IPSwSP_fsm.cpp;5179
Log Number: 730
Severity: Warning
Date: 2012/May/18
Time: 12:00:59
Source: CCC_Ipsw
Description: CompleteFsmRequest: MID:8e9c4675 CID: 69c4774 PCC[ 0x69C4774 ]: Tx[ FIM, PortId:61, CompId:25, DN: ] Rx[ SIP, PortId=-1, CompId=-1, DN:2780 ] completed in [ 10000 ] msec in state [ STREAM_CLOSED ] with a failure [ FSM_TX_CLOSE_TIMEDOUT ]
File Name and Line Number: IPSwSP_fsm.cpp;5179
Log Number: 731
Severity: Warning
Date: 2012/May/18
Time: 12:01:06
Source: CCC_Ipsw
Description: CompleteFsmRequest: MID:98578677 CID: 4578773 PCC[ 0x4578773 ]: Tx[ SIP, PortId:-1, CompId:-1, DN:2780 ] Rx[ FIM, PortId=61, CompId=25, DN: ] completed in [ 10000 ] msec in state [ RX_CLOSED ] with a failure [ FSM_RX_CLOSE_TIMEDOUT ]
File Name and Line Number: IPSwSP_fsm.cpp;5179
Log Number: 732
Severity: Warning
Date: 2012/May/18
Time: 12:01:24
Source: CCC_Ipsw
Description: CompleteFsmRequest: MID:985886d5 CID: 786c537 PCC[ 0x786C537 ]: Tx[ FIM, PortId:69, CompId:25, DN: ] Rx[ IP_TRUNK, PortId=3158, CompId=2, DN:IPTrk ] completed in [ 10000 ] msec in state [ STREAM_CLOSED ] with a failure [ FSM_TX_CLOSE_TIMEDOUT ]
File Name and Line Number: IPSwSP_fsm.cpp;5179
Log Number: 733
Severity: Warning
Date: 2012/May/18
Time: 12:01:24
Source: CCC_Ipsw
Description: CompleteFsmRequest: MID:985886d6 CID: 4588538 PCC[ 0x4588538 ]: Tx[ IP_TRUNK, PortId:3158, CompId:2, DN:IPTrk ] Rx[ FIM, PortId=69, CompId=25, DN: ] completed in [ 10100 ] msec in state [ RX_CLOSED ] with a failure [ FSM_RX_CLOSE_TIMEDOUT ]
File Name and Line Number: IPSwSP_fsm.cpp;5179
Do any of you guys have any idea what happened above?
I can tell you that I was performing a test to see if my Bria Softphone (DN: 2780), installed on an iPhone and configured with multicall lines, could accept two calls (it can) and then merge them into a conference (nope). The result was a transfer and not a conference using the softphone. Instead of failing gracefully (if you want to call a failure that) and just not working, the 3300 looks like it was inundated with these requests resulting in the E2T crapping itself and rebooting. Any input you guys can offer is greatly appreciated.
