Author Topic: Mitel AWC conference call question - Muting calls  (Read 3916 times)

Offline ahalbert

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Mitel AWC conference call question - Muting calls
« on: July 26, 2011, 05:17:47 PM »
Is there way I can set all non leader participants to automatically dial in "muted".  A request came in for this to me because they are being forced to manually mute everybody before starting training sessions.

-andy
« Last Edit: July 27, 2011, 08:03:03 AM by ralph »


Offline Mattmayn

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Re: awc conference call question
« Reply #1 on: July 27, 2011, 06:56:16 AM »
I believe the newest release does this. I think it came out last week. I could be wrong since I haven't installed it yet.

Offline ralph

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Mitel AWC conference call question - Muting calls
« Reply #2 on: July 27, 2011, 08:02:48 AM »
This is from the release notes:

Quote
o   The creator of a conference can specify if users join the conference in muted state. This muted state applies only to participants, not leaders.


Ralph

Offline ahalbert

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Re: Mitel AWC conference call question - Muting calls
« Reply #3 on: July 27, 2011, 12:04:41 PM »
This is from the release notes:

Quote
o   The creator of a conference can specify if users join the conference in muted state. This muted state applies only to participants, not leaders.


Ralph

ralph,

is this from the latest release? or does it apply to the previous code?

Offline ralph

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Re: Mitel AWC conference call question - Muting calls
« Reply #4 on: July 27, 2011, 12:57:03 PM »
Latest release.  I believe it just came out alst week.

Ralph

Offline mav

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Re: Mitel AWC conference call question - Muting calls
« Reply #5 on: July 27, 2011, 03:38:59 PM »
You need AWC Rel 3.10. This is one of the new features;

When a user creates a conference, a new setting is available to have all participants join the conference muted.


 

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